H&M Warns It May Need to Cut Thousands of Jobs as Crisis Spreads - Bloomberg
H&M Will Close All Stores in the USA and Canada in Order to Mitigate Further Spread of the Novel Coronavirus
H&M on Twitter: "… "
Guest Post: Lessons from H&M's “Coolest Monkey” Fiasco - Bernstein Crisis Management
Courting controversy: from H&M's 'coolest monkey' to Gucci's blackface jumper | H&M | The Guardian
Racists Hoodie Causes H&M to Hire Diversity Leader | by Erin Lawson | Medium
And the Coolest Monkey in the Jungle - A Case study of H&M's online Crisis Communication - AAU
PDF) "Coolest Monkey in the Jungle" - A study on correlations between crisis communication and intentional consumer behavior
How media amplifies a message: H&Ms Coolest Monkey PR fiasco
Why Social Media Is Essential in a Crisis - Contentworks
H&M apologizes and removes 'racist' sweatshirt from stores | PR Week
And the Coolest Monkey in the Jungle
Crisis Communicatieplan H&M by Sherelynn Reijnen - issuu
H&M faces severe backlash over insensitive advertisement | by Savannah Howard | Medium
H&M's monkey sweatshirt apology is predictable | LEVICK | Strategic Public Relations, Litigation and Crisis Communications Firm in Washington, DC
ISSUE, CRISIS & REPUTATION MANAGEMENT AND IMPACTFUL COMMUNICATIONS : H&M Reputation is Damaged
Crisis media management: A tale of multiple apologies
Crisis media management: A tale of multiple apologies
Negative Views of H&M Rise Among Black Consumers After 'Coolest Monkey' Photo
H&M Investor Heads for Exit as Selloff Tests Crisis Point - Bloomberg
Courting controversy: from H&M's 'coolest monkey' to Gucci's blackface jumper | H&M | The Guardian
After H&M Debacle, Business Booms for Reputation Firms | Ad Age
H&M reaches for a digital acceleration comfort blanket, but lack of earlier omni-channel progress has cost it dear during the COVID crisis
